๐Ÿค Your Situation

Find Your Situation โ€”
We Have a Free Solution

No matter what brought you here, HOAPnet's free Homeowner Assistance Program (HOAP) is designed to help. Select your situation below and get the full guide โ€” including exactly what options are available to you and how HOAPnet helps, at zero out-of-pocket cost.

6Situations Covered
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500+Families Helped
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Most Common

Job Loss / Income Reduction

A layoff, reduced hours, or business setback has made your mortgage unaffordable. We negotiate with your lender or find the right exit strategy โ€” even if you are months behind.

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Job loss and income reduction are the leading cause of mortgage default in the United States. Whether you were laid off, had your hours cut, lost a contract, or your business revenue dropped, HOAPnet's free HOAP program helps you act immediately โ€” before missed payments turn into a foreclosure notice.

How HOAPnet Helps

  • Loan modification โ€” permanently lower your monthly payment
  • Forbearance โ€” pause payments while you find new work
  • Repayment plan โ€” catch up on arrears over 12โ€“24 months
  • Quick cash sale โ€” sell in 7โ€“21 days if keeping the home isn't viable
โ“ Can I get a loan modification if I recently lost my job?
Yes. Job loss is one of the most commonly accepted hardship reasons for loan modification. HOAPnet prepares and submits professionally documented modification applications at no cost โ€” even for homeowners who have been previously denied. Contact us the moment you know you cannot make a payment.
Read the full guide for Job Loss / Income Reduction โ†’
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Complex Cases Welcome

Medical Bills / Serious Illness

A sudden illness or mounting medical debt has drained your ability to make payments. You deserve a solution that protects your home and your family's future.

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Medical hardship โ€” from cancer and disability to chronic illness and unexpected hospital bills โ€” is widely accepted by mortgage servicers as a qualifying reason for loan modification. HOAPnet knows how to document medical cases effectively and get results that direct applications often miss.

How HOAPnet Helps

  • Loan modification with full medical hardship documentation
  • Forbearance while undergoing treatment or recovery
  • Government assistance program identification and referral
  • Short sale or cash sale if selling is the better financial path
โ“ What documentation do I need for a medical hardship modification?
Typically: a hardship letter explaining the medical situation, hospital bills or EOBs, a doctor's letter if you cannot work, evidence of income reduction, and bank statements showing the financial impact. HOAPnet prepares and organizes all of this documentation for you at no cost.
Read the full guide for Medical Bills / Serious Illness โ†’
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Both Parties Helped

Divorce / Separation

When a marriage ends, a mortgage that required two incomes becomes unmanageable on one. We help both parties find a fair resolution before foreclosure happens.

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Divorce is the second most common cause of mortgage default. The mortgage remains legally binding on all listed borrowers regardless of what a divorce decree says โ€” if payments stop, both parties' credit is damaged. HOAPnet helps divorcing homeowners find a resolution that protects both parties.

How HOAPnet Helps

  • Loan modification for the spouse remaining in the home
  • Quick cash sale โ€” split proceeds per your divorce agreement
  • Short sale โ€” resolves the joint mortgage obligation for both parties
  • Forbearance โ€” buys time while divorce proceedings finalize
โ“ My spouse stopped paying the mortgage during our divorce. What do I do?
Contact HOAPnet immediately. Your credit is at risk even if you personally did not stop paying, because the loan is in both names. We can help you understand your rights, negotiate with the lender, and protect your credit while legal proceedings continue.
Read the full guide for Divorce / Separation โ†’
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Specialized Help

Reverse Mortgage Default

A reverse mortgage in default due to unpaid taxes, insurance, or occupancy issues can move to foreclosure quickly. Specialized free help is available through HOAP.

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Reverse mortgages are complex โ€” and they can go into default for reasons completely unrelated to missing a payment. Failure to pay property taxes, letting homeowner's insurance lapse, or being away from the property for 12+ months can all trigger a default notice. These situations require specialized knowledge that general loan servicers often lack.

How HOAPnet Helps

  • Tax and insurance default resolution โ€” repayment plan coordination
  • Occupancy dispute โ€” documentation and lender negotiation
  • Cash sale โ€” fast resolution with proceeds going to heirs or owner
  • Short sale if the reverse mortgage balance exceeds current value
โ“ My reverse mortgage is in default because of unpaid property taxes. What are my options?
Tax default on a reverse mortgage is one of the most common and most urgent situations HOAPnet handles. Options include a repayment agreement with the servicer to bring taxes current, a property tax deferral program (available in some states), or a fast sale of the property before the foreclosure completes. Contact HOAPnet immediately โ€” reverse mortgage servicers move quickly once default is declared.
Read the full guide for Reverse Mortgage Default โ†’
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Investors Welcome

Landlord / Investment Property

Non-paying tenants, vacancies, or rising costs have turned your investment into a liability. Protect your credit and financial future with a proactive strategy.

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Rental and investment property foreclosures have unique considerations โ€” tenant rights, rental income requirements for loan modifications, and different lender policies for non-owner-occupied properties. HOAPnet helps landlords and investors navigate these complexities to find the best outcome.

How HOAPnet Helps

  • Loan modification โ€” many servicers offer modifications on investment properties
  • Short sale โ€” sell with lender approval, avoid public foreclosure auction
  • Cash sale โ€” sell quickly to another investor at fair market value
  • Deed-in-lieu โ€” surrender the property for full release of the mortgage
โ“ Can I get a loan modification on a rental property I don't live in?
Yes, though the process differs from primary residence modifications. Servicers evaluating investment property modifications focus on the property's income potential and your overall financial picture. HOAPnet's HOAP Counselors have experience with investment property cases and know how to present them effectively.
Read the full guide for Landlord / Investment Property โ†’
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Heirs & Executors

Inherited / Estate Property

Inheriting a home with a mortgage, tax debt, or reverse mortgage can be overwhelming. Our Streamlined Program gets answers fast and cash to heirs quickly.

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When a homeowner passes away, their mortgage does not disappear. The debt becomes part of the estate and must still be paid โ€” or the lender will begin foreclosure, even while probate is ongoing. HOAPnet specializes in fast estate property resolutions that protect heirs, executors, and surviving spouses.

How HOAPnet Helps

  • Assume the mortgage and continue payments with lender notification
  • Loan modification โ€” lower payments so an heir can keep the home
  • Cash sale โ€” close in 7โ€“14 days, no probate delays required in most states
  • Short sale โ€” if the home is worth less than the mortgage balance
โ“ Can a lender foreclose on an inherited property while probate is still open?
Yes. Probate does not automatically halt foreclosure proceedings. If mortgage payments are not being made, the lender can and often will proceed with foreclosure even while the estate is in probate. HOAPnet helps heirs and executors act quickly โ€” including arranging fast cash sales that can close within the probate timeline in most states.
Read the full guide for Inherited / Estate Property โ†’

Not sure which situation fits yours?

Many homeowners are dealing with more than one hardship at once โ€” job loss and divorce, medical bills and a rental property in default. HOAPnet's HOAP Counselors are trained to handle complex, multi-factor situations. Call us and we will identify the right strategy for your specific circumstances.

Every situation has a solution โ€” and HOAPnet finds it free.

Our HOAP Homeowner Counselors have helped homeowners in every situation listed above across NY, NC, FL, SC, GA, and AL โ€” at absolutely no out-of-pocket cost.

Get Free Help โ†’
or call: (516) 336-9293